How do I turn on or shut off my water?
The Public Services Department will turn on or shut off water service upon request, provided the department receives a forty–eight (48) hour notice. Please contact the Public Services Department weekdays between the hours of 8:00 a.m. and 5:00 p.m. to schedule this service. Please note that there is a fee for this service. For weekend, holiday, or after-hours emergencies, contact dispatch at 646–7600.

What do I do if my water meter breaks?
Replacement meters and repair parts can be purchased from the Public Services Office.

How do I connect to the water system?
A Plumbing permit is required for new water service connections or alterations to existing services on public property. Plumbing permits and copies of the Town’s Public Services Standards may be obtained from the Public Services Office. Connection fees are required and a licensed plumber is required to perform live connection taps to the Town’s water mains. Connection taps are not performed on Fridays, weekends or holidays. Connection inspections are mandatory and should be scheduled with the Public Services Office forty–eight (48) hours in advance.

How do I connect to the sewer (wastewater) system?
A plumbing permit is required for new sewer service connections and alterations to lateral lines. Plumbing permits and Public Services Standards may be obtained from the Public Services Office. Connection fees are required and a licensed plumber is required to perform a connection to the Town’s sewer main lines. Connection taps will not be performed on Fridays, weekends or holidays. Connection inspections are mandatory and should be scheduled with the Public Services Office forty–eight (48) hours in advance.

How do I get permission to work in the public right of way?
All work performed within the public right of way of the Town of West Yellowstone requires the issuance of an excavation permit. Excavation permits are necessary for utility excavation, water taps, sewer taps, sidewalk, curb, gutter and driveway access construction. All work performed must be in compliance with the Town’s Standards for Design and Construction, which can be obtained from the Public Services Office. Prior to the issuance of the permit the applicant must provide written proof of insurance and bonding. Work conducted in the right of way of the state highway is subject to the approval by the Montana Department of Transportation. The Town of West Yellowstone Public Services Department requires the marking of all excavations in white or flagged Locates must be called in to the Utilities Underground Location Center contacted at 1–800–424–5555 two (2) working days before excavating. The excavation permit holder must follow all state and federal (including OSHA) safety regulations.

What is the schedule for street sweeping and snow plowing?
Street sweeping in the business district will normally be performed before 8:00 AM weekdays, weather permitting. Residential areas will be swept after 8:00 AM weekdays, weather permitting. Snowplowing will typically begin at 4:00 AM after 3 inches or more snow has accumulated on the streets. Old Town is plowed first followed by Grizzly Park and the Madison Addition.
Snow hauling is performed Monday through Thursday starting at 9:00 AM. Town plows are not responsible for clearing private driveways or snow from private property. Town ordinance prohibits pushing snow from private property onto the public streets or sidewalks. All privately moved snow must be removed to a designated snow storage area. The interior parks within each block of Old Town have been designated as free snow storage areas. A limited number of additional snow storage areas are available through a permit system, referred to as “snow encroachment permits.” Applications for these “snow encroachment permits” are available at the Public Services Office or the Town Offices. All snow encroachment permits must be approved by the Town Council. Madison Addition and Grizzly Park property owners are required to store snow on private property. Parkways (alleys) are designated rights of way and must remain open through the winter season. Blocking a Parkway with snow is prohibited.